Privacy and Cookie Policy

Privacy and Cookie Policy

1. Introduction

Welcome to Killarney Pizza Tapas Wine Bar. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws. This Privacy and Cookie Policy outlines how we collect, use, and protect your personal information when you visit our restaurant, use our website, or interact with us in any way.

2. Collection of Personal Information

We collect personal information that is necessary for us to provide you with our services, including but not limited to:

- Contact Information: Name, address, phone number, and email address.

- Payment Information: Credit or debit card details.

- Order Details: Information related to your orders, preferences, and feedback.

- Digital Interaction: Information collected via our website, including IP address, browser type, and browsing activity.

We may collect this information directly from you or through third parties (such as delivery services).

3. Use of Personal Information

We use your personal information for the following purposes:

- To process your orders and deliver our products to you.

- To communicate with you regarding your orders, inquiries, or reservations.

- To improve our services, products, and customer experience,

- To send you marketing materials, promotions, and updates (if you have opted in to receive such communications).

- To comply with legal obligations and protect our rights.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

- Service Providers: To companies that help us deliver our services, such as payment processors and delivery companies

.- Legal Compliance: If required by law, regulation, or legal process.

- Business Transfers: In the event of a merger, acquisition, or sale of our business.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about site usage. A cookie is a small file placed on your device that allows us to recognize your browser and remember certain information.

Types of Cookies We Use:

- Essential Cookies: Necessary for the operation of our website.

- Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.

- Functionality Cookies: Remember your preferences to provide a personalized experience.

- Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to do so, please contact us using the details provided below.

8. Marketing Communications

If you have opted in to receive marketing communications from us, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post any updates on our website, and the revised policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy or our handling of your personal information, please contact us at:

Killarney Pizza Tapas Wine Bar, Shop 3,23-25 Tramore Place, Killarney Heights, NSW, 2087,  Email: [email protected]  ,Phone (02) 8590-5131 

This policy is effective as of 5th September 2024.